Michael Schäffner joined Duetto in March 2017 as Director DACH (Germany, Austria, and Switzerland). In four years, Michael had cemented Duetto’s position as a market-leading RMS in Europe. He was promoted to Vice President of Sales EMEA in February 2021, and to SVP of Global Sales in September 2025.

In June 2021, the Hospitality Sales and Marketing Association International (HSMAI) appointed Michael to its Europe Region Board of Directors.

An experienced hotel industry professional, Michael previously spent time working for hotel technology companies Serenata and Nor1, following years of on-property hotel experience, including time with The Setai in Miami and Auberge du Soleil in the Napa Valley.

Olly Lynch is Duetto’s Chief Marketing Officer, responsible for leading the company’s brand, growth, and product marketing strategies worldwide. He joined Duetto in early 2025, initially as Interim VP, before stepping into the permanent leadership role to help shape the company’s next phase of growth.

With over a decade of experience spanning B2B and DTC tech and SaaS businesses, Olly has led marketing in both product-led and sales-led environments. He brings deep expertise in scaling global go-to-market programs, building brands, and delivering impactful demand generation. Prior to Duetto, he held senior marketing roles at companies including Travelport and Lickd, and served as a fractional CMO to fast-growing startups across travel, fintech, and creator tech.

Jim Abrahamson is a highly respected hospitality executive and board leader with decades of experience across hotel operations, brand development, franchising, and real estate strategy. Over his career, he has held senior leadership roles with global organizations including Hilton, Hyatt, InterContinental Hotels Group, and Marcus Corporation.

He most recently served as Chairman and CEO of Interstate Hotels & Resorts, one of the world’s largest independent hotel management companies, overseeing a global portfolio of more than 500 properties prior to its sale to Aimbridge Hospitality in 2019.

A recognized industry leader, Jim has served as Chairman of both the American Hotel & Lodging Association and the U.S. Travel Association, as well as President of the Marriott International National Association. Today, he serves as Chairman of the Board at VICI Properties and holds multiple board positions across hospitality and related industries. At Duetto, Jim brings deep strategic insight and industry perspective, helping guide innovation and long-term growth across revenue and profit performance.

Nick Knight has 20 years of experience in the hospitality industry, with a proven track record in operational excellence and commercial strategy. For over 14 years, Nick has held various General Manager and Area General Manager roles across franchise and independent hotels, successfully leading teams and delivering exceptional results. In the past four years, Nick transitioned to corporate leadership, focusing on operations and commercial strategy. Known for his hands-on style, Nick excels in revitalizing underperforming assets, driving profitability, and fostering team and community engagement.

Nevin is Vice President of Casino Services at Duetto, where he has spent more than a decade helping gaming operators maximize profitability through smarter revenue strategies and technology adoption. With nearly 30 years of experience in hospitality and gaming, he brings deep expertise across revenue management, operations, and guest services.

Before joining Duetto in 2013, Nevin held senior revenue leadership roles at Caesars Entertainment and Atlantis Resorts, and earlier managed hotel, call center, and F&B operations across multiple casino properties. His career began in front-line hospitality leadership, giving him a unique, ground-up perspective on delivering both guest satisfaction and financial performance.

Based in Las Vegas, Nevin partners with casino resorts worldwide to optimize pricing, forecasting, and loyalty strategies that drive total resort revenue.

Michael is Chief Executive Officer of HotStats at Duetto. HotStats provides monthly P&L benchmarking and market insight for the hotel industry. Collecting monthly detailed financial data from hotels worldwide from over 100 brands and independent hotels, HotStats provides over 550 different KPIs covering all operating revenues, payroll, expenses, cost of sales, and ultimately departmental and total hotel profitability.

Prior to joining HotStats, Michael held multiple operational and financial roles at hotel and corporate levels for over 16 years, and is a regular guest lecturer at universities and hotel schools around the world.